Blue Rock client Smith Brothers Stores Ltd are introducing their exclusive online customer portal (phase one) for their existing customers.
This is an additional service designed to provide an easier business experience for their customers than ever before.
With the introduction of phase one, Smith Brothers customers have the option to view several aspects of their account, including;
In essence, phase one is giving their customers access to information whatever hour of the day it is required, rather than potentially waiting for business hours to obtain the information. The portal will save valuable time and has customer convenience at the heart of the operation.
Phase one is just the beginning; the portal is subject to an extensive development roadmap with new and exciting features set to be introduced throughout 2022, with full information available on their website.
Smith Brothers’ portal was built using BlueCommerce, which integrates their Intact iQ system data with their customer facing website – orders can be created, stock levels can be checked and special prices can all be updated without any hassle.
BlueCommerce allows customers to access their account information and previous transactions, 24/7. It’s also capable of allowing users to view their historical orders, account ledger history, proof of deliveries, quotation history, delivery history and download invoices. They can make payments to specific invoices, or an unallocated payment directly to their account.
We wish Smith Brothers the best of luck with their new portal and look forward to working with them on the next phases.
