Microsoft Dynamics 365 Business Central is the newest version of Microsoft Dynamics NAV. D365 BC is a world-leading ERP software solution which uses the latest technology to efficiently manage complex business processes; the latest feature to impress its users is the seamless integration with the Microsoft suite of products. D365 BC is embedded in Office 365, making it easier than ever before to do business with your customers.
An efficient increase in business
We are all trying to find new ways to cut down on excess administration time. While some regard emails as being a burden in our personal inboxes, at work they are still an important part of how we conduct our business activities. D365 BC integrates with Outlook to cut down on this administration time by offering an array of D365 BC features within Outlook that can help you to process, calculate and post your invoices without leaving the Outlook app.
The Outlook integration allows you to open the customer details within the Outlook app, so you can immediately view relevant KPIs or add a new contact if they are not already registered in D365 BC. This offers the user immediate insight into the customer and quickly informs them which next steps are relevant.
Typically, when a customer emails you an order, they will name the product and the quantity. Using links to your back office D365 BC software, Artificial Intelligence (AI) can suggest line items based on the wording in the email. The software then matches this with items in your back-office system (or allows you to select the right item if there are multiple matches). Quotes can also be created within this window and sent directly back to the customer. Removing the need to switch between applications helps to greatly reduce time wasting moving data between systems.
Accomplish more in a day
D365 BC can help you to manage accounts payable more easily. When a vendor sends an email with an attachment, the invoice attachment can be sent directly into D365 BC from Outlook. This action auto generates the purchase invoice or sales order in D365 BC, reducing administrative time and errors through unnecessary manual data transfer between applications.
For businesses who sell in this way it means less switching between programs to complete daily activities. Improving these tedious processes will in turn increase your business’s efficiency and help refine information exchange between applications; giving your employees more time to conduct their core activities.
One version of the truth
Maintaining a single version of the truth within your business is crucial for communicating between departments. With Microsoft Dynamics 365 Business Central embedded into Office 365, the way you work becomes more streamlined, more accurate and less time-consuming.
Aside from the in-house benefits, improving efficiency in your business ultimately aids your customers. Built-in intelligence such as Outlook integration helps to improve the customer experience by reducing the time it takes to respond to your customers, while also reducing administration errors.
Talk to a Blue Rock specialist today to find out more about Outlook integrations and Microsoft Dynamics 365 Business Central.