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Intact Software Support

We’ve been working with Intact Software for over ten years.

In this time we have supplied both Intact Vline and Intact iQ and our support team have ample experience supporting both systems.

Blue Rock is a platinum Intact Software support company in the UK. Our small company approach allows us to maintain regular and personal contact with each of our customers, and provide each of them with the support and unique industry advice that they need to grow their business.

We think the security of your business is the most important thing to consider when purchasing a new ERP software system. This is why we choose to supply software which can be supported by multiple software partners. We like to think of it as not putting all of your eggs in one basket; your ERP system is at the core of your business, so it’s important to know that your investment and the backbone of your business will be supported no matter what happens to your current software partner.

“Intact provides a sturdy platform to work from and provides good support backup – which is necessary in a seven days a week operation.”

Over the years we’ve had a number of companies already on Intact software come over to us for support. The one thing that is sure in business is that situations can change. Having a good relationship with your IT software support team is vital if you are going to enjoy the benefits of having a fully functioning system which can be adapted as necessary.

We always urge companies to seek out a solution with their existing supplier before entering into discussions about moving their support to another Intact partner. In the event that problems with your existing Intact software partner cannot be resolved, you can get in touch with us to discuss your support options.

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Keeping ahead of COVID-19

Covid-19 has already had a dramatic effect on our day-to-day lives and business throughout the globe and there is a high level of uncertainty that we all face.

Blue Rock would like to assure you that, as far as we are concerned, it is Business as Usual. The support lines will remain open without any change in coverage. Just log your support calls in the normal fashion.