Blue Rock Systems are pleased to announce that Fountain Timber Products have placed their order for a 20-user, cloud-hosted Intact iQ system from Blue Rock Systems.
Fountain Timber, located near Bristol airport, have a rich history dating back over 50 years. This timber merchant and sawmill business has enjoyed many decades of success supplying different industries ranging from mining to agriculture. Today they supply the fencing and construction markets, local trade and retail with quality timber products.
In recent decades the business has moved into a more trade and retail focused model, but they have struggled by on an older software package (with limitations around infrastructure a particular issue). Recognising this was now holding them back they embarked upon a thorough review of the Merchant Software market reviewing all the major providers; finally selecting Blue Rock Systems with the Intact iQ software for builders merchants over the rest.
The Intact iQ software system offers Fountain Timber the ability to better service their customers whilst vastly improving the information visible to the back-office staff. Currently running many manual processes to ensure smooth running of their business, Fountain Timber are looking forward to streamlining these processes electronically and giving everyone more time to spend on profitable activities.
Further enhancements for Fountain Timber will come from moving into Blue Rock’s cloud hosting centre. This will take the pressure away from the old infrastructure, where previously investment had to be made continually. This was another key reason why Fountain Timber felt Blue Rock Systems were the best partner moving forward, as Blue Rock offer both leading ERP software as well as their own hosting centre.
Fountain Timber pride themselves on providing quality products and services, matching the ethos held at Blue Rock Systems. Commenting on placing the order, Steven Sutton, Managing Director said: “This is something we need to do to ensure the long-term success of the business. We are all looking forward to the getting the Intact iQ system in. It really impressed us during the presentations, and we could see that this was the best choice for us.”
Steven added “We are also pleased that our internet connection has finally been upgraded to fibre, meaning we can take advantage of the cloud-hosting services that Blue Rock offer. We are under no illusions that it is a big undertaking moving systems, but I am confident that a hosted Intact iQ system from Blue Rock is the best solution for us and we look forward to working with the Blue Rock team in the months and years ahead.”
