To retrieve your ID and password, please click on the the Teamviewer button in point one below.
1. Click on the ‘Remote Support’ button.
2. Click either “run file” or “save file” when prompted (depending on your web browser, you may need to look in your recent downloads and open the file from there).
3. A small dialogue box will appear with your ID and password. You can then relay your ID and password to your support contact.
Covid-19 has already had a dramatic effect on our day-to-day lives and business throughout the globe and there is a high level of uncertainty that we all face.
Blue Rock would like to assure you that, as far as we are concerned, it is Business as Usual. The support lines will remain open without any change in coverage. Just log your support calls in the normal fashion.