Microsoft Dynamics 365 Business Central (formally known as Dynamics NAV/Navision) offers a wide range of functionality to cover service based organisations. Whether you are an accountancy firm, a buying group, a bathroom installation business or a distributer of products that require aftersales maintenance, D365 has both the capability and flexibility to meet your specific servicing needs.
Microsoft Dynamics 365 Business Central for Services
Dynamics 365 is a market-leading software system which streamlines your business process whilst providing faster access to tools and information relevant to your role in the business. The service related functionality is extensive; however, the software has been designed to be quickly and easily tailored to cover just the elements relevant to your business.
Allocate a service contract to a service item; specify items that have been sold to customers and have been registered for service.
Set up automatic email warnings for your service orders that are defined by response times. Specify the response time for service and identify various components that have been specified or linked to service items.
Grow efficiently and confidently to meet demand as D365 flexes to give your company the opportunity to expand organically. Add additional users and scale your solution alongside your plans.
Microsoft’s Partner Network means alternative points of support should you need it. With the safety net of the world’s biggest software company you can rest assured that your system will never be unsupported.
As Microsoft’s best-selling business solution D365 has been designed with a similar layout and structure to other common Microsoft Office programs – such as Word, Outlook and Excel. This makes D365 inherently familiar and easy to adopt for first time users, with its minimalistic home screen tailored to your specific job role the user experience is simple and highly intuitive.
We have used Microsoft Dynamics NAV for over 15 years. We use the standard system extensively – but the combination of NAV modules supplied by our reseller, and bespoke routines that I specified, have really helped to streamline our business. Incidentally, we have no IT staff, have been continually updated to the latest versions and the system has never been down.
With the support of a household name like Microsoft your business can benefit from the research and development budget that is secured for Microsoft Dynamics 365 both now and in the future. Modern development environments allow your business to remain competitive; as technology inevitably advances the software can flex, grow and develop to remain at the forefront of modern business solutions.